🏢 Shorebase Portal
For office staff, shore-based personnel, and general IT support requests. Use this portal for:
- Computer problems and software issues
- Network connectivity problems
- Account access and password resets
- General IT support requests
🚢 Vessel Portal
For ship crew and maritime personnel. Designed for vessel operations with:
- Navigation system defects (GPS, ECDIS, Radar)
- Engine room system problems
- Communication equipment issues
- Safety equipment defects
- ISM/ISO compliant defect reporting
⚙️ ICT Admin Dashboard
For IT administrators and support staff. Full system management including:
- Ticket assignment and management
- User and team administration
- System analytics and reporting
- Bulk operations and system maintenance
🆘 Emergency Procedures
For immediate safety emergencies:
- 🚢 Vessel: Contact Bridge/Engine Room directly
- 🏢 Shore: Contact Security/Emergency Response
- ⚠️ Use this system only for non-emergency IT issues